Advanced Solutions in IVR Application
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Voiyager - Dynamic Automatic Application Discovery is a revolutionary
patent-pending technology that completely redefines how VoiceXML applications
are developed, tested, deployed, and ultimately maintained. Voiyager is the
first application that provides 100% call flow analysis. No other testing
methodologies or products provide enterprises the validation that deployed
applications are error-free.
Currently load testing services only test static scripts along predictable
call paths and fail to explore the complete call transgression possibilities.
Voiyager penetrates the full call flow design path and exposes potential deign
flaws that will impact customers and the quality level of service.
Voiyager performs an application discovery that immediately simulates user
calls exploring all of the "go right" and "go wrong" paths. As calls are placed
into the application, Voiyager displays potential problems through an intuitive
interface of a discovered call flow. Voiyager tracks every call made into the
system allowing for additional analysis.
Voiyager is easily deployed into any environment with no extensive set up
effort. Voiyager is able to evaluate VoiceXML compliant applications regardless
of the development tool used to develop them. Within hours development teams can
begin to maximize their development efforts and begin recognizing immediate
return on their investment.
Higher quality applications are now possible through more in-depth automated
application discovery. Usual time-to-market challenges are overcome with
Voiyager through dramatically improved testing cycles that can be done in a
fraction of the time compared to standard manual methods. With Voiyager,
resource allocation is more efficiently maximized on VoiceXML development
projects as the testing burdens are minimal.
For more information about Voiyager, please visit
www.voiyager.com.
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