Enhancements deliver significant
productivity benefits to developers creating VoiceXML-based voice solutions
PHOENIX – July 9, 2009 –
Syntellect, Inc., an industry leader in contact center and self-service
technology, today announced the availability of
Syntellect VoiceXML Studio 7.2, the latest version of its award-winning VoiceXML
development environment. VoiceXML Studio 7.2 accelerates the creation of
VoiceXML-based voice solutions by 50% or more. It is also tightly integrated
with the Syntellect Communications Portal, providing developers with a
comprehensive VoiceXML offering.
This latest release includes enhancements that make VoiceXML Studio more
powerful while adding new time saving components for a more efficient
application development processes.
“This release represents Syntellect’s commitment to offer an Enterprise-class
VoiceXML development environment that is a competitive alternative to other
solutions in the market,” said J.R. Sloan, VP of Product Management and
Marketing. “We believe that our VoiceXML Studio solution, when combined with our
Communications Portal Studio and
VoiyagerTM
automated testing technology, offers the most powerful and efficient development
solution set in the industry.”
The VoiceXML Studio 7 series includes a number of important
features that deliver significant ease-of-use benefits to developers and enable
them to improve a caller's overall experience. These enhancements include:
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Support for the VoiceXML 2.1 and 2.0 specifications
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A graphical programming environment that
eliminates the need for manual coding and generates
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VoiceXML suitable for high-performance applications
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Java, XML and Web Services capabilities allow developers to integrate easily
with existing software applications and leverage prior investments in
software and solution development
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Advanced database controls that enable the automation of
transactions and business processes
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An integrated debugger that streamlines development and testing
time
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Application server support for Apache Tomcat, IBM WebSphere and
Oracle WebLogic
To request an evaluation version of Syntellect VoiceXML Studio 7.2,
click here.
About Syntellect
At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. We measure our success by our ability to implement and continuously support solutions for our customers. With two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and healthcare industries.
Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America and the United Kingdom.
For more information about Syntellect, Inc. visit www.syntellect.com
Syntellect Contact:
Bruce Petillo, Marketing Manager
602-789-2755
bpetillo@syntellect.com
