Enghouse and Subsidiary Syntellect Acquire Trio
$7
Million Acquisition Expands Syntellect Market Reach To
Northern Europe
PHOENIX – April 3, 2009 –
Enghouse Systems Limited (TSX: ESL),
today announced its acquisition of the business and shares of Trio Enterprises
AB. The acquisition was completed by
Enghouse and certain of its subsidiaries including Syntellect Inc., for a
purchase price of approximately $7.0 million. Trio’s 2008 annual revenues were
approximately $15.0 million.
“We are very pleased with the acquisition of Trio,” said Stephen Sadler,
chairman & CEO of Enghouse. “The acquisition of this well known industry leader
will allow Enghouse to continue growing our global presence and expand to new
markets in Sweden,
Norway and Denmark.”
Steve Dodenhoff, president of Syntellect added, “Trio’s significant Scandanavian
market share, distribution channels, market focus and technology portfolio are a
perfect complement to Syntellect’s core business.
The combined organization, capabilities and product portfolio will be
able to address the full spectrum of market opportunities in the Unified
Communication and contact center space.”
Syntellect and Trio have a strong tradition of experience and expertise
delivering switch independent Interactive Voice Response and
Contact
Center solutions.
Trio’s 15-year history as the leading
provider of Enterprise Communication, presence, call and message management
solutions in the Nordic region further enhances the combined companies’
complementary product portfolio and efforts in meeting the growing Unified
Communications marketplace. Both companies
enable the delivery of truly open-contact center solutions.
About Syntellect
At Syntellect, we help our customers create, maintain and continuously improve
superior end-to-end service for their customers - personalized service that
values their preferences from the way they contact a business, to the level of
help desired. We measure our success by our ability to implement and
continuously support solutions for our customers. With two decades of pioneering
leadership and thousands of solutions deployed globally, Syntellect is a premier
provider of enterprise-class contact center solutions for the utilities,
financial services, government, high-technology, help desk, consumer products,
and healthcare industries.
Syntellect is headquartered in Phoenix, Arizona, with additional offices in
North America and the United Kingdom.
About Enghouse Systems Limited
Enghouse Systems Limited is a leading global provider of enterprise software
solutions serving a variety of vertical markets.
Its strategy is to build a large diverse enterprise software company
through strategic acquisitions and managed growth. Enghouse shares are listed on
the Toronto Stock Exchange under the symbol “ESL.”
Further information about Enghouse may be obtained from its web site at
www.enghouse.com.
About Trio Enterprises
Trio develops telephony systems that help companies
maintain high standards of service and availability. Currently, Trio has
approximately 1,500 installations in Scandanavia.
Trio handles company’s customer
contacts and helps employees focus on what they do best – managing customer
contacts. Trio’s solutions are scaleable and can easily be upgraded to meet
tomorrow’s functional and technical requirements.
Trio is headquartered in Stockholm, Sweden
and has offices in Norway
and Denmark.
For More Information:
Stephen Sadler, Chairman & CEO
Enghouse Systems Limited
(905) 946-3200
www.enghouse.com