January 11, 2007
Syntellect Inc., a leading provider of Customer Interaction Management solutions, today announced a reseller partnership with Prodapt Solutions. Prodapt is part of the Jhaver Group of Companies with 4,500 employees across 40 locations. Headquartered in Chennai, India, Prodapt has offices in India, Europe and San Francisco, California.
Prodapt is focused on distributing Syntellect’s Apropos contact center solution and the Syntellect Voice Platform (rich self-service IVR) throughout India. Prodapt is a full service partner and will provide system installation, configuration, training and support.
"The partnership with Prodapt Solutions is an example of Syntellect’s focused commitment to the global contact center market. Syntellect is confident that Prodapt will be successful in enabling the India market with advanced Customer Interaction Management solutions," states Randy Weeter, Vice President of Channel Development for Syntellect. “Prodapt’s success within India has positioned the organization to offer the next generation of technologies to contact centers.”
“Prodapt Solutions is proud to partner with Syntellect,” said Raghuraman, Chief Operating Officer of Prodapt Solutions. “Syntellect’s feature-rich suites of contact center products will open doors for us to expand our presence in a growing segment of the market.”
About Prodapt Solutions, Inc.
Prodapt is the youngest division of the 110 year old Chennai (India) based Jhaver Group. Started in 1999, Prodapt provides comprehensive software engineering and services to Technology companies and ISVs, to accelerate development of software products and reduce time to market.
Visit Prodapt at www.prodapt.com.
About Syntellect
Syntellect, headquartered in Phoenix, Arizona, helps customers create, maintain and continuously improve superior end-to-end service. Syntellect’s personalized service values its customers’ preferences from the way they contact a business, to the level of help desired. Success is measured by the ability to implement and continuously support solutions for customers. With more than 20 years of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the high-technology, financial services, help desk, utilities, government and consumer products industries.
For information about Syntellect, visit www.syntellect.com or call 800.788.9733.